Privacy Policy

WebAI Miami · Effective date: May 22, 2026

1. Overview

This Privacy Policy describes how WebAI Miami ("we", "us") collects, uses, and protects information when you interact with our SMS messaging service. When you text our number or explicitly opt in to SMS messages, you consent to the practices described in this policy.

2. Information We Collect

Phone number you use to text us or explicitly provide for SMS follow-up.
Content of messages you send to our number for the purpose of responding to your inquiry.
Timestamps and metadata associated with messages, used for service quality and compliance.

3. How We Use Your Information

We use the information solely to:

Respond to your inquiries about our marketing and AI services.
Send transactional confirmations, follow-ups, and appointment-related messages.
Comply with US carrier regulations (A2P 10DLC) and applicable laws.

4. Sharing of Information

We do not sell, rent, or share your phone number, message content, SMS opt-in data, or SMS consent with third parties or affiliates for their own marketing or promotional purposes. We share information only with service providers (such as Twilio, our SMS infrastructure) strictly to operate the messaging service, and as required by law.

5. Opt-Out and Opt-In

You can stop receiving messages at any time by replying STOP to any message from us. You can request information by replying HELP. Standard message and data rates may apply.

6. Data Retention

We retain message records for the period required by carrier regulations and as needed to provide our service. You may request deletion of your information by contacting us.

7. Security

We use industry-standard security measures including encryption in transit, access controls, and audit logging to protect your information.

8. Children

Our messaging service is not directed to individuals under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy. The effective date above will reflect the most recent revision.

10. Contact

For privacy-related questions or requests, contact: alma@webaimiami.com · +1 786 275 7639